One of our main concerns of online gaming operations is to uphold fair gaming:
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- With the exception of sports betting and LIVE casino games, in order to ensure the integrity of our casino games, a Random Number Generator (RNG) is always used to determine the random outcome of such games.
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- This is a standard industry system which ensures consistently random results which has also been extensively tested by running and analysing thousands of game rounds. The randomness of the RNG provides a credible and fair gaming environment.
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- Our software is checked and tested on a regular basis to produce a gaming payout percentage.
- We cooperate with gambling regulatory authorities and online gambling licensing organizations. with the intent of ensuring our compliance with the legislation of relevant jurisdictions.
Big Win Palace is committed to „CARE” – Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 days a week from 8:00am CET to 00:00am CET. Please do not hesitate to contact the Big Win Palace team.